Service Pledge

At ZAG, we pledge to provide our clients with high-quality services that are personal and tailored to the unique requirements of each and every client, and hereby undertake:

To act with integrity and maintain a high level of credibility, transparency, and discretion in providing legal services.

To provide legal services that are thorough, accurate and precise, and to maintain the highest levels of professional competence.

To address the legal and business challenges confronting our clients, to embrace innovation and creative thinking.

To be attentive to our clients’ needs, to be tolerant and respectful, and to work toward suitable and satisfactory results.

To be available and responsive and to maintain an ongoing dialog with our clients.

To be courteous, cordial and to communicate in a pleasant and open manner.

To enrich the relationships with our clients, out of personal responsibility, and emphasize our high level of commitment.

To act as a team in order to provide our clients with the most comprehensive and fitting solution, both in Israel and abroad.

To strive for constant improvement and to encourage and promote processes for investigation, deliberation, and resolution.